Notification of Data Security Incident

[December 5, 2024 – updated May 2, 2025] – On or around October 6, 2024, Drug and Alcohol

Treatment Services, Inc. became aware of unauthorized activity on our network. Upon discovery,

we took immediate action to secure the network and engaged a team of third-party specialists to

investigate the incident. Our investigation determined that a limited amount of information may

have been accessed between October 5, 2024, and October 6, 2024.

Following a thorough analysis, on April 15, 2025, the investigation determined that potentially

affected information included patient names, addresses, dates of birth, Social Security numbers,

health insurance information, patient account numbers, medication information, diagnosis and

treatment information, doctor names, and medical claims and billing information.

In response to this incident, we partnered with third-party specialists to implement additional

security measures within our network and reviewed our policies and procedures related to data

protection. Additionally, although we have no evidence of misuse of information as a result of

this incident, we encourage potentially impacted individuals to enroll in complimentary credit

monitoring and identity protection services we are making available.

To obtain more information about this incident or enroll in the credit monitoring and identity

protection services, please call our dedicated assistance line at 1-833-799-4385, Monday –

Friday 8:00am to 8:00pm EST (except U.S. holidays). You may also write to us at 441 Wyoming

Avenue, Scranton, PA 18503.

Individuals are encouraged to remain vigilant against incidents of identity theft and fraud by

reviewing credit reports/account statements and explanation of benefits forms for suspicious

activity and to detect errors. Individuals may also place a fraud alert or credit freeze by

contacting the credit reporting agencies: TransUnion 1-800-680-7289, P.O. Box 2000 Chester,

PA 19016, transunion.com; Experian 1-888-397-3742, P.O. Box 9554 Allen, TX 75013,

experian.com; Equifax 1-888-298-0045, P.O. Box 105069 Atlanta, GA 30348, equifax.com.

Individuals can further educate themselves regarding identity theft, fraud alerts, credit freezes,

and steps to protect their personal information by contacting the credit reporting bureaus, the

Federal Trade Commission (“FTC”), or their state Attorney General. The FTC may be reached at

600 Pennsylvania Ave. NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT

(1-877-438-4338); and TTY: 1-866-653-4261.